Refund policy
RETURN & SATISFACTION POLICY
Last Updated: April 8, 2026
This Return & Satisfaction Policy is incorporated into the Terms of Service. By placing an order with LunkrBytes, LLC (“LunkrBytes”), you agree to this Policy.
1. RETURN AUTHORIZATION REQUIRED
Return authorization is required before any item is returned. Unauthorized returns may be refused, denied, or returned to sender at your expense.
To request return authorization, contact:
support@lunkrbytes.com
2. RETURN WINDOW
Return requests must be submitted within ten (10) calendar days of confirmed delivery.
Requests submitted after the return window may be denied.
3. CONDITION OF RETURNED ITEMS
To be eligible for return, items must be:
a. unused;
b. unopened;
c. unaltered;
d. in original packaging;
e. in resalable condition.
LunkrBytes reserves the right to inspect all returned items and determine eligibility in good faith.
4. FINAL SALE ITEMS
The following items are final sale and are not eligible for return or refund unless required by law:
a. custom items;
b. made-to-order items;
c. clearance items;
d. opened items;
e. used items;
f. altered items;
g. items not in original packaging;
h. items returned outside the return window.
5. SHIPPING COSTS
Original shipping charges are non-refundable unless the return is due solely to a verified shipping error made by LunkrBytes.
You are responsible for return shipping costs unless LunkrBytes agrees otherwise in writing.
6. PROCESSING FEE
A three percent plus .30 (3% +.30 per transaction) processing and handling fee may be deducted from eligible refunds to offset non-recoverable transaction and processing costs, except where prohibited by law.
7. INSPECTION AND APPROVAL
All returns are subject to inspection upon receipt. Refunds, credits, or exchanges are issued only after inspection and approval by LunkrBytes.
If a returned item does not meet the conditions of this Policy, LunkrBytes may deny the return, reduce the refund, or return the item to you.
8. WRONG ITEM OR DAMAGE CLAIMS
If you believe you received the wrong item or an item damaged in transit, you must contact LunkrBytes promptly and provide your order number, a description of the issue, and reasonably requested supporting documentation, including photographs of the product and packaging where applicable.
Failure to preserve original packaging or provide supporting information may affect our ability to evaluate the claim.
9. CHARGEBACKS
Before initiating a chargeback or payment dispute, you agree to contact LunkrBytes at support@lunkrbytes.com and provide a reasonable opportunity to review and address the issue.
This provision does not waive any non-waivable rights you may have under applicable law, but failure to contact us first may be considered when evaluating account abuse, fraud, or future service restrictions.
10. NO WARRANTY CREATED
This Policy does not create any warranty, guarantee, admission of fault, or admission of liability. All returns and refunds remain subject to the Terms of Service and applicable law.
11. CONTRACTUAL LIMITATION PERIOD
To the fullest extent permitted by law, any claim, action, arbitration, or proceeding arising out of or relating to this Policy, a return, a refund, an exchange, or an order placed with LunkrBytes must be commenced within one (1) year after the event giving rise to the claim, or such claim shall be permanently barred.
12. DISPUTE RESOLUTION
Disputes arising out of or relating to this Policy shall be resolved as provided in the Terms of Service dispute-resolution section, including mandatory individual arbitration to the fullest extent enforceable, and exclusive Douglas County, Georgia court venue for claims a court determines are non-arbitrable and for the carveout claims stated in the Terms.
13. CONTACT
LunkrBytes, LLC
8027 Rannoch Moor Drive
Winston, GA 30187
support@lunkrbytes.com